Our Terms & Conditions

Terms Conditions

The Terms and Conditions of the Web Sparrow website outline the rules and guidelines for using our services, content, and digital platforms. By accessing our website, users agree to comply with all applicable laws and respect our intellectual property rights.

Terms and Conditions

Effective Date: [23-6-2025]
Website: www.websparrow.com
Business Name: Web Sparrow
Location: Amritsar, Punjab, India

Welcome to Web Sparrow! These Terms and Conditions govern your use of our website, services, and any business you conduct with us. By accessing this website or availing of our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Introduction

Web Sparrow is a digital marketing and web design agency based in Amritsar, India. Our services include but are not limited to:

  • Website Design & Development

  • Search Engine Optimization (SEO)

  • Social Media Management

  • Meta Ads / Google Ads / PPC

  • WhatsApp & Email Marketing

  • Graphic Design & Branding

  • Video Editing Services

By using our services or accessing our website, you agree to the terms outlined below.

2. Eligibility

Our services are available to individuals or businesses aged 18 years or older. By engaging with Web Sparrow, you confirm that you are legally eligible to enter into a binding contract.

3. Service Agreement

All projects begin with a detailed consultation and written agreement outlining:

  • Scope of Work

  • Timelines and Deliverables

  • Pricing and Payment Terms

  • Revisions or Support Period (if applicable)

Once both parties agree, the project will commence based on the agreed-upon terms. We reserve the right to refuse service if the project violates our ethical or legal standards.

4. Payments and Pricing

  • All prices are quoted in INR (₹) unless specified otherwise.

  • A minimum 50% advance is required to start most services unless agreed differently in writing.

  • The remaining payment is due upon project completion or based on the agreed milestone schedule.

  • Delayed payments may result in paused services or additional late fees.

  • All payments are non-refundable once a project has started, except in cases of non-delivery due to our fault.

5. Revisions & Changes

We offer a limited number of revisions based on your service plan or package. Any major change outside the original scope of work will be considered as an additional service and may be charged separately.

6. Intellectual Property

  • All content, code, graphics, and materials created by Web Sparrow remain our property until full payment is received.

  • Upon final payment, the client receives full rights to use the deliverables (website, graphics, etc.) for their business.

  • We reserve the right to showcase completed projects in our portfolio unless explicitly requested otherwise.

7. Client Responsibilities

To ensure timely project completion, the client must:

  • Provide all necessary content, branding materials, or access credentials

  • Respond to feedback requests or approvals in a timely manner

  • Follow payment schedules and communication timelines

Web Sparrow is not responsible for delays caused by client inaction.

8. Cancellation & Refunds

You may cancel a project by providing written notice. However:

  • If work has not yet started, you may be eligible for a partial refund (subject to admin fees).

  • If work has already begun, any payments made are non-refundable.

  • We reserve the right to cancel services if there is a breach of terms, abuse, or non-payment.

9. Limitation of Liability

Web Sparrow shall not be held liable for:

  • Loss of data, profits, or business interruptions

  • Issues arising from third-party platforms (hosting, email servers, social media, etc.)

  • Results not meeting client expectations if project scope and delivery were met as agreed

Our total liability, if any, shall not exceed the amount paid by the client for the specific service.

10. Third-Party Tools and Services

We may integrate third-party tools or services (like hosting, plugins, analytics, payment gateways). While we ensure these are reliable, we are not responsible for errors, failures, or breaches on their end.

11. Website Content and Accuracy

The content on our website (www.websparrow.com) is provided for general information and promotional purposes. We strive for accuracy but do not guarantee the completeness or currentness of all content.

12. Privacy & Data Protection

We respect your privacy. Any data collected through our website or services will be handled in accordance with our Privacy Policy. We do not sell or misuse your personal data.

13. Communication

By contacting us through our website, forms, WhatsApp, email, or social media, you agree to receive responses and promotional communication related to your query or interests. You can opt-out of promotional messages anytime.

14. Termination

We reserve the right to suspend or terminate services if:

  • The client violates these terms

  • Payments are repeatedly delayed

  • The project includes illegal, offensive, or misleading content

Termination will be communicated with valid reason, and any remaining dues must be cleared.

15. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes will be handled under the jurisdiction of courts located in Amritsar, Punjab.

16. Updates to These Terms

We may update or revise these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website or services indicates your acceptance of the revised terms.

17. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, you can contact us at:

Web Sparrow – Digital Marketing & Web Design Agency
📍 Amritsar, Punjab, India
📧 Email: info@websparrow.com
📞 Phone: +91-[+91 98030 78787]
🌐 Website: www.websparrow.com